Charting Collections of Connections in Social Media: Creating Maps and Measures with NodeXL

Marc-Smith — 44223-03-02T12:56:40Z

Posted By Guest in Analytics and Metrics on Sun Mar 02 06:56:40 CST 44223

Other Topic

Metrics and Analytics

Session Description

Networks are a data structure common found across all social media services that allow populations to author collections of connections. We now live in a sea of tweets, posts, blogs, and updates coming from a significant fraction of the people in the connected world. Our personal and professional relationships are now made up as much of texts, emails, phone calls, photos, videos, documents, slides, and game play as by face-to-face interactions.

Social media can be a bewildering stream of comments, a daunting fire hose of content. With better tools and a few key concepts from the social sciences, the social media swarm of favorites, comments, tags, likes, ratings, and links can be brought into clearer focus to reveal key people, topics and sub-communities. As more social interactions move through machine-readable data sets new insights and illustrations of human relationships and organizations become possible. But new forms of data require new tools to collect, analyze, and communicate insights.

A new organization, the Social Media Research Foundation (http://www.smrfoundation.org), has been formed to develop open tools and open data sets, and to foster open scholarship related to social media. The Social Media Research Foundation's NodeXL project makes analysis of social media networks accessible to most users of the Excel spreadsheet application. With NodeXL, Networks become as easy to create as pie charts. Applying the tool to a range of social media networks has already revealed the variations present in online social spaces. A review of the tool and images of Twitter, flickr, YouTube, and email networks will be presented.

The Foundation's current focus is on creating and publishing tools that enable social media network analysis and visualization from widely used services like email, Twitter, Facebook, flickr, YouTube and the WWW. The Foundation has released the free and open NodeXL project (http://www.codeplex.com/nodexl), a spreadsheet add-in that supports "network overview discovery and exploration".

The tool fits inside your existing copy of Excel in Office 2007 or 2010 and makes creating a social network map similar to the process for making a pie chart. Using NodeXL, users can easily make a map of public social media conversations around topics that matter to them. Maps of the connections among the people who recently said the name of a product, brand or event can reveal key positions and clusters in the crowd. Some people who talk about a topic are more in the "center" of the graph, they may be key influential members in the population. NodeXL makes it a simple task to sort people in a population by their network location to find key people in core or bridge positions. NodeXL supports the exploration of social media with import features that pull data from personal email indexes on the desktop, Twitter, Flickr, YouTube, Facebook and WWW hyper-links. The tool allows non-programmers to quickly generate useful network statistics and metrics and create visualizations of network graphs.

A book Analyzing Social Media Networks with NodeXL: Insights from a connected world is available from Morgan-Kaufmann. The book provides an introduction to the history and core concepts of social network analysis along with a series of step-by-step instructions that illustrate the use of the key features of NodeXL. The second half of the books is dedicated to chapters by a number of leading social media researchers that each focus on a single social media service and the networks it contains. Chapters on Twitter, email, YouTube, flickr, Facebook, Wikis, and the World Wide Web illustrate the network data structures that are common to all social media services.

What knowledge will an E2 attendee gain or benefit from your session?

Basic concepts from network science and their application to social media.

Awareness of several tools for network data collection, analysis and visualization.

Review of the key functions NodeXL performs along with images of various social media networks and maps representing brands, companies, workgroups, and discussions from Twitter, Facebook, email, YouTube, flickr, WWW, and other network data sources.

Ability to apply social media network insights to business goals.

Session Format

Single Speaker

Target Audience

Beginner

Principal Speaker

First Name

Marc

Last Name

Smith

Title
Chief Social Scientist

Company

Social Media Research Foundation

Professional Biography

Dr. Marc A. Smith

Chief Social Scientist
Connected Action Consulting Group

Marc@connectedaction.net
http://www.connectedaction.net
http://delicious.com/marc_smith/
http://nodexl.codeplex.com
http://twitter.com/marc_smith
http://www.smrfoundation.org/

Marc Smith is a sociologist specializing in the social organization of online communities and computer mediated interaction. Smith leads the Connected Action consulting group and lives and works in Silicon Valley, California. Smith co-founded the Social Media Research Foundation (http://www.smrfoundation.org/), a non-profit devoted to open tools, data, and scholarship related to social media research.

Smith is the co-editor with Peter Kollock of Communities in Cyberspace (Routledge), a collection of essays exploring the ways identity; interaction and social order develop in online groups. Along with Derek Hansen and Ben Shneiderman, he is the co-author and editor of Analyzing Social Media Networks with NodeXL: Insights from a connected world, from Morgan-Kaufmann which is a guide to mapping connections created through computer-mediated interactions.

Smith's research focuses on computer-mediated collective action: the ways group dynamics change when they take place in and through social cyberspaces. Many "groups" in cyberspace produce public goods and organize themselves in the form of a commons (for related papers see: http://www.connectedaction.net/marc-smith/). Smith's goal is to visualize these social cyberspaces, mapping and measuring their structure, dynamics and life cycles. While at Microsoft Research, he founded the Community Technologies Group and led the development of the "Netscan" web application and data mining engine that allowed researchers studying Usenet newsgroups and related repositories of threaded conversations to get reports on the rates of posting, posters, crossposting, thread length and frequency distributions of activity. He contributes to the open and free NodeXL project (http://www.codeplex.com/nodexl) that adds social network analysis features to the familiar Excel spreadsheet. NodeXL enables social network analysis of email, Twitter, Flickr, WWW, Facebook and other network data sets.

Smith received a B.S. in International Area Studies from Drexel University in Philadelphia in 1988, an M.Phil. in social theory from Cambridge University in 1990, and a Ph.D. in Sociology from UCLA in 2001. He is an adjunct lecturer at the College of Information Studies at the University of Maryland. Smith is also a Distinguished Visiting Scholar at the Media-X Program at Stanford University.

Company Background

The Connected Action consulting group (http://www.connectedaction.net) applies social science methods in general and social network analysis techniques in particular to enterprise and internet social media usage. SNA analysis of data from message boards, blogs, wikis, friend networks, and shared file systems can reveal insights into organizations and processes. Community managers can gain actionable insights into the volumes of community content created in their social media repositories. Mobile social software applications can visualize patterns of association that are otherwise invisible.

Co-Speaker

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Last Name

Title

Company

Professional Biography

Company Background

Additional Panelists

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Stage: Collection